Privacy Policy

How we protect and use your information at Virtual Reality for Business

Introduction

At Virtual Reality for Business, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, visit our website, or interact with our VR solutions.

We comply with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR). By using our services, you consent to the practices described in this policy.

VR-Specific Note: As providers of immersive technology solutions, we take extra precautions to protect any biometric or movement data that may be collected through our VR applications.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact details (name, email address, phone number)
  • Business information (company name, industry, size)
  • Billing and payment information
  • Communication preferences
  • Website usage data through cookies and analytics

VR-Specific Data

When using our VR solutions, we may collect:

  • Movement and positional data (for immersive experiences)
  • Interaction data within VR environments
  • Performance metrics in training simulations
  • Device information (headset type, controllers)

Note: We anonymize VR interaction data wherever possible and only collect identifiable information when necessary for the service.

How We Use Your Information

We use your personal and VR interaction data for the following purposes:

  • To deliver and improve our VR solutions and services
  • To personalize your VR experiences
  • To analyze user interactions to enhance our applications
  • To provide technical support and troubleshooting
  • To communicate with you about our services
  • To process payments and manage your account
  • To send relevant marketing communications (with your consent)
  • To comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contractual necessity: To fulfill our obligations under our service agreement with you
  • Legitimate interests: To operate and improve our business, provided it doesn't override your rights
  • Consent: For marketing communications and certain types of data processing
  • Legal obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We treat your information with the utmost confidentiality. We do not sell your personal data to third parties. We may share your information with:

  • Service providers who assist us in delivering our VR solutions (under strict confidentiality agreements)
  • Professional advisors (e.g., accountants, lawyers) with your explicit consent
  • Government authorities when required by law
  • Business partners only with your explicit permission

VR Data Protection: Movement and interaction data from VR experiences is typically processed anonymously and not shared with third parties except in aggregated, non-identifiable form for analytics purposes.

Data Security

We implement robust technical and organizational measures to protect your information, with special considerations for VR data:

  • End-to-end encryption for all data transmission
  • Secure access controls and multi-factor authentication
  • Regular security assessments and penetration testing
  • Confidentiality agreements with all staff and contractors
  • Secure data anonymization processes for VR interaction data
  • Regular staff training on data protection and privacy

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Data Type Retention Period Reason
Client business information 7 years after project completion Legal and professional requirements
VR interaction data (identifiable) 2 years or project duration Service improvement and analytics
VR interaction data (anonymous) 5 years Product development and research
Marketing data 3 years from last contact Business development purposes
Website analytics 26 months Service improvement

Your Rights

Under data protection laws, you have the following rights regarding your personal information:

  • Right to access: You can request copies of your personal data
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your personal data
  • Right to restrict processing: You can request limitation of how we use your data
  • Right to data portability: You can request transfer of your data to another organization
  • Right to object: You can object to certain processing activities
  • Rights related to automated decision-making: You have rights regarding automated processing

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

VR-Specific Tracking

Our VR applications may use tracking technologies to:

  • Monitor user interactions within virtual environments
  • Collect performance metrics for training assessments
  • Improve user experience through movement analysis
  • Identify technical issues for troubleshooting

All VR tracking is conducted with transparency and in accordance with this privacy policy.

International Data Transfers

As a UK-based company, we primarily store and process data within the UK and European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.

VR Safety Note: Our VR experiences are designed for business users and are not intended for children. We implement age verification processes where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

  • Email: privacy@vrforbusiness.co.uk
  • Phone: +447958542914
  • Address: 102 Westminster Bridge Rd, London SE1 7XT, UK
  • Contact: Bob Merrol (Data Protection Officer)

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

Last updated: 15 November 2023

Version: 2.1

This policy specifically addresses data collection and protection in virtual reality environments.